Our Store Policies
In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!
Shipping Policy
What You Need to Know
We offer flat rate shipping & handling on all of our products for $9.95 and we offer free shipping on orders of $60 or more.
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Although some large companies have the ability to offer free shipping on all of their items, that is not something we can afford to offer at this time. When it comes to shipping costs, please keep it in mind that we are a small business ran by a husband and wife duo so the actual shipping cost we incur typically cost us more than what we are charging you as the customer. The shipping cost helps to support the shipping materials, cost of postage, and the time it takes to package your items and physically take them to the post office.
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We will do our absolute best to ship your items within 2 business days of your purchase and will send you the tracking information the moment it ships. If you live local in the Hillsboro, OR area and would prefer us to hand deliver an item to avoid shipping fees and to receive it quicker, send us an email and we can try to arrange an in person delivery instead.
Returns and Refunds
Everything You Need to Know
If you receive a product and are not satisfied with the quality of it, please reach out to us directly. We want to make it right for our customers and your satisfaction is our top priority.
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We will do our best to make it right in a timely manner and if returned within 30 days, we will offer a full refund and/or credit towards a future purchase. (Return shipping is at the customer's expense)